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Issues and Reputation Management

Residential Lighting and Electrical Industry

The Challenge

A Canadian leader in the residential lighting and electrical industry turned to Polaris Public Relations when it needed to close a plant. To remain competitive, the company needed to eliminate operational inefficiencies within the organization, allowing it to focus on core competencies. The decision was made to consolidate three warehouse operations into a single distribution centre.  However, this decision also resulted in the elimination of a number of jobs and had the potential for negative publicity in the local community and further afield.

Polaris PR Strategy

Polaris PR developed a variety of materials to effectively communicate the announcement to employees, customers and media. Support materials were also created to support front-line managers and the company spokesperson. The goal was to maintain the company’s reputation while dealing with employees in a humane and professional fashion.

Contact us at 416.597.1518 or email Polaris Public Relations for more information on our issues and reputation management services.

Results

Media coverage was factual and balanced

The plant closure was perceived as fiscally responsible

Throughout the announcement, communications were seen as open, honest and candid.

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  • About Us
  • What We Do
    • Media and Blogger Relations
    • Strategic Planning and Counsel
    • Issues and Reputation Management
    • Spokesperson Training
    • Creative Services
  • Results
    • Media and Blogger Relations
    • Strategic Planning and Counsel
    • Issues and Reputation Management
  • Clients
  • What’s New
  • Blog
  • Contact
contact | Polaris Public Relations Inc. | 1 Yonge Street, Suite 1801, Toronto, Ontario M5E 1W7 | P 416.597.1518 | F 416.597.9127 | E info@polarisprinc.com

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